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Returns

Returns & Exchanges


We want you to be happy with your purchase. Find out more about our returns and exchange policy, including return timeframes, product exclusions and clearance items.



General Returns

We handle returns on a case-by-case basis with the ultimate objective of making our customers happy. We stand behind our goods and services and want customers to be satisfied with them. If you are not 100% satisfied with your on-line purchase, within 14 days from the purchase date, you can return the items to Gibbons Company.

Simply bring it back to Gibbons Company with your receipt within 14 days of purchase. The item must be in perfect condition with all the tags still intact. We do apply returns to the tender it was purchased with.


Non-Returnable Items

For hygiene and health reasons, certain items cannot be returned. This helps us maintain appropriate hygiene standards for our customers and ensures that products intended for personal use cannot be resold once purchased.

For reasons of hygiene we do not accept returns on:

• Men’s, women’s or children’s underwear
• Mens’ and women’s swimwear
• Perfume
• Cosmetics
• Skincare
• Brushes
• Eyelashes
• All bedding
• Pillows
• Mattress pads
• Towels
• Blankets
• Throws
• Hue leggings
• Hosiery
• Intimate apparel
• Foundations

Clearance Items

Clearance items are products marked 50% off or more. As these items are offered at a significantly reduced price, different return conditions apply.

CLEARANCE ITEMS ARE NOT REFUNDABLE OR EXCHANGEABLE.



Refunds & Additional Costs

Please note that Gibbons Company does not offer pickup for returning items at this time, and we cannot refund the cost of shipping, handling, duties, tarifs or taxes.


Need further help?

Get in touch with our team here!

https://kwiazurecdn.azureedge.net
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